Refund policy

Refund Policy
We want you to be happy with your Vozly purchase. If you're not, you can return it within 30 days of delivery.

To qualify, the item must be in its original condition and packaging, with all accessories. To start a return, email [YOUR EMAIL] with your order number and the reason. We'll reply within 2 business days with return instructions.

Once we receive and inspect your return, we'll refund your original payment method within 5 to 10 business days. Return shipping costs are paid by the customer unless the item arrived damaged or defective, in which case we'll cover it or send a replacement at no cost.

If your item arrives damaged, defective, or incorrect, email us within 7 days of delivery with your order number and a photo, and we'll make it right.

Original shipping fees are non-refundable. Items returned after 30 days or damaged by misuse can't be refunded.